Patient stories

York patient
In York, one patient was so positive about the service that he encouraged a nervous young woman to have an eye test.

London Patient
When this patient attended our London clinic, she had one of the highest spectacle prescriptions we have seen in recent years.

Del
Del has a high spectacle prescription, which meant that without glasses he could only manage tasks at a very close range. Everyday things such...

Pete’s Story - Restoring Confidence Through Accessible Eye Care
At a recent Mobile Vision Service clinic in Halifax, Vision Care supported a patient, who we will call Pete (anonymised), whose experience highlights the...

Halifax patient
At the Halifax MVS clinic, a patient with no fixed address (living in a tent) attended for an eye test, something he said he...

Bruce
Once homeless and losing his sight, Bruce received life-changing eye care at a Vision Care for Homeless People clinic. A routine eye test uncovered...

Halifax patient
In Halifax, a patient with diabetes attended after not having an eye test for several years.
Volunteering
Volunteers play a vital role in supporting our site-based clinics. From welcoming patients to assisting with clinic delivery, volunteers help create a positive, supportive environment where people feel comfortable accessing care.
We welcome volunteers with experience in the optical sector or relevant clinical backgrounds, helping ensure a high standard of care and support across all our clinics.
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